This research team created three prototype tools (looked like Firefox extensions) to support multi-session web task. Definition: Task which requires more than one web session to complete. Goal based, often with sub tasks, has a definable endpoint. Not routine. Can be expected or unexpected. An example is preparing to come to ASIST 2009: You must book hotel, book flight, taxi/shuttle, things to see, where to eat, register by Oct 20, and you do the entire task over several days. Some people try to bookmark all the site they are visiting, but this gets unwieldy. URL:http:// www.Cs.dal.ca/~bmckay
Takeaway: Their prototype tool looked like something I wanted to use! I plan to ask them if they would mind sharing. Also, the way they conducted their study was an interesting model. They had 12 university students use their prototypes for about two weeks, logged all their interactions with the prototypes, and entered regular logs about their tasks with feedback.
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